2024 January 15 Canada Post Business and Residential Counts and Maps
About Neighbourhood Mail™ formerly Unaddressed Admail™
Canada Post Neighbourhood Mail delivery standards
See estimated delivery times for your unaddressed marketing mail
Delivery standards are estimates of the number of days* it will take for your items to be delivered once they are brought to a post office or mail processing plant.
Delivery standards are comprised of two components, transportation time and delivery cycle, which added together determine the delivery standard.
The Canada Post Neighbourhood Mail™ service delivery standards vary depending on your items’ size, weight, origin, destination and mailing options such as transportation.
If you bring your mailing to the processing location responsible for local delivery, your delivery standards are as follows.
| Category |
Thickness |
Weight |
Delivery Cycle* |
| Standard and Oversize |
up to 0.75 in. (1.91 cm) |
up to 200 g (7.05 oz.) |
up to 3 business days |
| up to 1 in. (2.54 cm) |
up to 300 g (10.58 oz.) |
up to 4 business days |
| up to 500 g (17.64 oz.) |
up to 9 business days |
* For non-letter carrier routes, the delivery cycle, in business days, is 1 day for items up to 500 g (17.64 oz.) and 3 to 5 days for items up to 1,000 g (35.3 oz.) with a maximum thickness of 1.5 in. (3.81 cm).
Find a Neighbourhood Mail™ deposit location.
Transportation time
The number of business days required to move Neighbourhood Mail items from the Canada Post facility where the customer deposits the items to the facility from which the items will be delivered.
Find a Post Office
Dimensions (standard and oversize)
Ensure that your mail meets the exact specifications in the Neighbourhood Mail Customer Guide.
*These delivery standards are not guaranteed.
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INTRODUCTION
What is Neighbourhood Admail former Unaddressed Admail™?
Neighbourhood Admail™ is a distribution service offered by Canada Post for delivery of your flyers, post cards coupons,brochures and magazines.
Neighbourhood Admail is one of Canada Post’s targeted direct mail services. It consists of printed matter and product samples that are not addressed to specific delivery addresses in Canada. Items must be unaddressed but may bear wording, such as: “HOUSEHOLDER”, “OCCUPANT”, “RESIDENT”, “BUSINESS OWNER”, “MARKETING MANAGER”, “PURCHASING MANAGER” or “BOXHOLDER” without any further address.
Our Neighbourhood Admail service delivers advertising messages to more than 13 million mailboxes served by Canada Post. Unaddressed Admail provides geographic, demographic and lifestyle information to target mailings to neighbourhoods or localities that have the highest potential audience – without a Customer database.
The impact of an Neighbourhood Admail item is defined by the four Rs – the item is received, read, recalled and responded to. Neighbourhood Admail can help build Customer traffic, develop relationship marketing with groups of Customers, or advertise a special offer. Customers can easily measure the effectiveness of their campaign by including a Business Reply Mail™ card.
Canada Post’s Neighbourhood Admail service puts the power of direct mail into the hands of every advertiser. Due to its vast delivery network, Canada Post is able to get the mail received, read, recalled and responded to by more Canadians.
The Service Overview summarizes key information such as qualifying criteria, options, delivery standards, pricing, designing and mail preparation.
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WHAT IS NEIGHBOURHOOD MAIL SERVICE?
Neighbourhood Mail is one of our targeted direct mail services. It consists of printed and non-printed matter such as product samples that are not addressed to specific addresses in Canada. The service provides the delivery of information and/or advertising material to more than 15.7 million mailboxes. Neighbourhood Mail provides geographic, demographic and lifestyle information to target mailings to neighbourhoods or areas that have the highest potential audience – without a customer database.
By using Canada Post’s database, Statistics Canada data and a combination of other data sources, the Neighbourhood Mail service provides unsurpassed coverage of both urban and rural markets.
- What is acceptable as Neighbourhood Mail?
Items must be unaddressed but may bear wording, such as “HOUSEHOLDER”, “OCCUPANT”, “RESIDENT”, “BUSINESS OWNER”, “MARKETING MANAGER”, “PURCHASING MANAGER” or “BOXHOLDER” without a destination address. Multiple formats are acceptable. Some examples are:
| • brochures |
• community newspapers |
• flyers |
• samples |
| • cards |
• co-op mailings |
• inserts and enclosures |
• single sheets |
| • catalogues |
• coupons |
• magazines |
|
| • CDs and DVDs |
• envelopes |
• newspapers |
|
TO QUALIFY AS NEIGHBOURHOOD MAIL SERVICE, MAILINGS MUST:
- be mailed in Canada for delivery in Canada
- meet the minimum volume requirements:
the complete distribution of one route; or
the complete distribution to only houses, apartments, farms, businesses, or any combination, on a given route.
- meet our requirements, which are in the Neighbourhood Mail Agr
TARGET MARKETING – Precision Targeter
Based on geographic, demographic and or life-style information of your customers, Unaddressed Admail™ helps you target customers that are more likely to respond to your message. … less waste, more focus,better results!
Across the country or just down the street, Unaddressed Admail™ gives you the best value for your advertising dollars.
A RELIABLE DELIVERY FORCE
Your items are delivered with the “regular mail”, as a result your advertising is more likely to get your prospects attention and get read. Best of all, with Unaddressed Admail™, you can reach your target customers on weekdays, avoiding the heavy weekend clutter and helping you get maximum impact and return on your advertising dollars.
NO WASTE – NO DUPLICATION
100% coverage, In response to consumer demand, Consumers’ Choice gives customers the option of receiving Unaddressed advertising material or not.
NO EXPENSIVE MAIL LIST REQUIRED
Unaddressed Admail™ is an effective direct marketing tool that lets you reach your current and best potential customers without a mailing list.
CANADA’s LARGEST DISTRIBUTION NETWORK
Over 13,000,000 points of CALL! Canada Post is the only national distribution network with access to every home, apartment, farm or business anywhere in Canada.
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Neighbourhood Mail
Transportation
| |
up to 50 g |
over 50 g up to 100 g |
over 100 g |
| Standard |
17.3¢ |
19.5¢ |
29.2¢ + 0.25¢ per g over 100 g |
| Oversize |
18.3¢ |
20.8¢ |
30.3¢ + 0.25¢ per g over 100 g |
Option
| |
Standard or Oversize |
Standard |
Oversize |
| Transportation |
1.10¢ |
|
|
| Specified Delivery Start Date |
|
1.0¢ |
no charge |
Size & Weight – Letter Carrier Routes
| |
Length |
Width |
Thickness |
Weight |
| Minimum size* |
70 cm2 (area) |
.18 mm |
|
| Maximum size – Standard |
30.50 cm |
15.24 cm |
2.54 cm |
up to 500 g |
| Maximum size – Oversize |
30.50 cm |
28.0 cm |
2.54 cm |
up to 500 g |
* Regular-shaped items (square & rectangle) and irregular-shaped items (triangle or circle) must have an area of at least 70 cm2.
Size & Weight – Non Letter Carrier Routes
| |
Length |
Width |
Thickness |
Weight |
| Maximum size – Standard |
30.50 cm |
15.24 cm |
2.54 cm |
up to 1 kg |
| Maximum size – Oversize |
35.56 cm |
28 cm |
3.81 cm |
up to 1 kg |
Canada Post Neighbourhood Mail (formerly known as Unaddressed Admail) postage rates above are effective as of January 10, 2022.
Note: Maximum dimensions for Standard Neighbourhood Mail (formerly known as Unaddressed Admail) are 6″ x 12″ x 1″ (thickness) before classified as Oversize.
What You Need To Know About Neighbourhood Mail
Travelling at the lowest postage rates of all Canada Post products, Neighbourhood Mail (formerly known as Unaddressed Admail) pieces are bundled securely before moving smoothly through the postal system. The Neighbourhood Mail (formerly known as Unaddressed Admail) stream is a rewarding yet cost-effective strategy for coupons, postcards, brochures, menus, flyers, catalogues, sample mailings, co-op mailings, and more.
Neighbourhood Mail (formerly known as Unaddressed Admail) is a most valuable direct mail solution for broad acquisitions and brand recognition. This mailing service targets specific letter carrier walks that match closely with your intended audiences and customer profiles. Canada Post’s professional data services like Precision Targeter will map out certain geographies and assess their value towards your target. You have the final say on what letter carrier routes make the cut, depending on their profiles and proximity.
Neighbourhood Mail (formerly known as Unaddressed Admail) planning also differentiates between Houses, Apartments/Condos, Farms and Businesses. You can specify which of these audiences you would like to mail towards since each direct mailing should be as focused as possible. For example, an HVAC contractor may want to target only houses with families within a 10km radius. For many other types of direct mailings, however, reaching out to most or all of these audiences can also prove successful. Some available mail targeting demographics to consider include:
- Age
- Household size
- Building Occupancy
- Building Type
- Building Construction Period
- Education
- Household Income
- Immigrants Place of Birth
- Occupation Field
- Marital Status
- Family Structure
- Children at Home – Age
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Last Updated; January 10, 2022
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